Privacy policy

1. General

This Website Privacy Policy (the "Policy") sets out the data processing practices carried out through the use of our website https://www.he4test.com/ (the "Website"), owned and maintained by Fujirebio Europe N.V. with registered office at Technologiepark, 6, 9052, Gent, Belgium and registered with the Crossroads Bank of Enterprises (RPM Gent) under number 0427.550.660, and with VAT 0427.550.660 ("Fujirebio", "us", "we", or "our").

If you have any requests concerning your Personal Information or any queries with regard to these practices, please contact https://www.fujirebio.com/en/contact/data-privacy or send an email to privacy@fujirebio.com. 

In this Policy, the term "Personal Information" refers to any information regarding you personally, such as your name and email address.

If you do not want us to process your Personal Information, please do not submit any of your Personal Information on this Website. Please read through this Policy before submitting any of your personal information to us. You do not need to submit any of your Personal Information when browsing our Website, Please note, however, that without your Personal Information, you may not be able to use some of the services offered on this Website.

This Policy may be updated from time to time. The date of the most recent revision will appear on this page, so please visit this Policy each time prior to submitting your Personal Information.
 

2. Who are we and how can you easily reach us?

Fujirebio Europe NV
Technologiepark 6
9052 Zwijnaarde (Ghent) – Belgium 
privacy@fujirebio.com

 
3. When do we collect Personal Information?

We collect Personal Information from you through the use of online forms and every time you email us your details. 
 

4. What Personal Information do we collect form you?

We collect the following Personal Information from you when you fill in one of our online forms:

Basic eServices Accounts:

  • Name

  • E-mail address

  • Organization / Company

  • Country 

Premium Accounts:

  • Name
  • E-mail address
  • Organization / Company
  • Country
  • Job title
  • Preferred phone number
  • Fields of interest
  • Company type
  • Laboratory focus
  • Biomarker interest
  • Address
  • City
  • Zip code
  • State/Region

Most of the Personal Information we process is information that you or someone acting on your behalf knowingly provides to us.

Apart from collecting Personal Information you have actively submitted to us (e.g. your name, address and e-mail address, ….), we also automatically receive certain types of information whenever you interact with us on our websites and in some e-mails we may send each other (e.g. web server logs/IP addresses, cookies, web beacons and third party applications and content tools). More details about such types of information and the use thereof is mentioned under section 10 ‘Cookies and other automatically collected information’.
 

5. What do we do with your Personal Information?

This Website is used to provide and share information about Fujirebio. When you give us any Personal Information as indicated above, we may use it for no other reason than Fujirebio’s legitimate interest in the context of its professional and commercial activities, meaning to:

  • respond to requests for information and services;
  • conduct market research, customer satisfaction / quality assurance surveys;
  • conduct activities of direct marketing via email and social media;
  • contact you by email, to keep you informed about Fujirebio’s news, background information, practical resources and products;
  • send you monthly newsletters, if you consent thereto;
  • send occasional exclusive email notifications;
  • administer the website;
  • collect information for Fujirebio’s customer relations management tool;
  • collect information in view of order handling, customer support and sales follow-up.

In no event will Personal Information provided by you or collected from you online be shared with third parties for their own marketing use. 

 
6. Duration of the data processing 

In case you (or your company/institute), are a regular customer of Fujirebio, your Personal Information will be kept as long as you (or your company/institute) remain a regular customer.

In case you (your company / institute) are not a regular customer of Fujirebio, your Personal Information will be kept for a period of ten (10) years unless you inform us at any time that you prefer to be erased from our database. After expiration of this ten (10) year term, you ‘ll receive an e-mail from Fujirebio requiring you to update your Personal Information and reminding you (1) of the fact that your Personal Information is kept in our databases, and (2) of the rights you have as a data subject (amongst others: a right to rectification, a right to erasure, a right to restriction of use by Fujirebio).

All data acquired via online activity tracking (such as the use of cookies and IP-addresses) will be kept for no longer than three (3) years after such information was acquired.
 

7. Sensitive Information 

Fujirebio will not request personal health care information from you via our Website. If you provide us with personal health care information in a request or any other communications, you understand that you are doing so on a voluntary basis and at your own risk.
 

8. Who do we pass your Personal Information to?

Within Fujirebio

Within the company Fujirebio, your Personal Information will be passed exclusively to the limited circle of individuals whose function requires access to these data. This could for example be the case for those individuals who are responsible for the customer relations within the geographic area where you or your company/institute is located, as well as their managers.

Within the group Fujirebio, your Personal Information may as well be passed on to employees or agents of Fujirebio’s affiliates, subsidiaries or group companies worldwide, to the extent the sharing of information is limited to the circle of individuals whose function requires access to these data (e.g. because of responsibility for customer relations in a certain geographical area).

In any event, Fujirebio confirms that these companies and individuals located in overseas areas or in regions/countries not belonging to the European Economic Area, will fully honour the limitations of the General Data Protection Regulation and Fujirebio’s own privacy policies.

To third parties

We do not share your Personal Information outside our group of companies with third parties. We will only disclose Personal Information to government bodies and law enforcement agencies, if required by law or to comply with judicial requests. We may also share Personal Information with external service providers who we engage to process Personal Information on our behalf. These companies are performing services of technological maintenance, or are working on our behalf to perform business transactions, such as providing customer services and sending marketing communications about our products, services and offers.

Some of the service providers we engage may be based in countries outside the European Economic Area (“EEA”). All these third parties are required, by contract, to comply with the terms of our privacy policies and to ensure 

  1. that your Personal Information receives the same level of protection as within the EEA; and 
  2. that it is kept secure and used only in accordance with our instructions and for the purposes that we have indicated to you at the time of collection of your Personal Information.

In no event, Personal Information provided by you or collected from you online, will be shared with third parties for their own marketing use.
 

9. International transfers of Personal Information

Since the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of data across international boundaries. Therefore, by browsing the Website and submitting Personal Information to us, you acknowledge our processing of your Personal Information on this basis.
 

10. Cookies and other automatically collected information

A cookie is a file containing small amounts of information which a website can send to your browser, which may then store it on your computer or mobile device when you visit a website. Find out more about the use of cookies on http://www.allaboutcookies.org/. We may use cookies to enable you to visit the Website and to allow us to understand what areas of the Website are of interest to you.

Most browsers allow you to disable or block cookies or to receive a warning before a cookie is stored on your computer or mobile device. Please refer to your browser instructions or help screen to learn more about how to do this. However, please note that if you choose not to accept any cookies, you may not have access to certain features that make your experience of the Website more efficient and some of the features on the Website may not function properly.
 

11. Linking to other websites

The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these websites.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
 

12. Security

We maintain safeguards (such as industry standard firewall and password protection) to protect the Personal Information you provide to us through this Site. When handling your Personal Information, we take measures reasonably designed to protect your data from loss, misuse, unauthorized access, disclosure, alteration or destruction.
 

13. Your rights over your Personal Information

You have the right to access your Personal Information, to update Personal Information held about you, to request a copy of the Personal Information that we hold on you. Moreover, you have the right - at any time - to ask us to correct your Personal Information, to erase your Personal Information or to restrict the use of your Personal Information.

In the event you have opted to receive our e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe we will work to remove your information promptly, although we may require additional information before we can process your request.

In the event you wish to prevent cookies from tracking you anonymously as you navigate our site, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
 

14. Complaints

If you are concerned that we have breached your privacy or in case of an alleged breach by Fujirebio against the terms of this privacy policy or against the terms of the European Data Protection Regulation, you are free to complete the request form available on https://www.fujirebio.com/en/contact/data-privacy or you may send an e-mail to privacy@fujirebio.com. We will use reasonable efforts to immediately supply, correct or delete your Personal Information.

You have the right to lodge a complaint with the privacy supervisory authority in your country or at https://www.privacycommission.be, if you believe we have not handled your request in an appropriate manner.